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IT Services offers new work order and support ticket system
By Staff Report, June 5, 2009
A new tracking system for work orders and support ticket requests will be available online after June 8. The new system, serviced by IT professionals, will be available at http://service.franklincollege.edu following the transition date.
The following help topics will be available on the site:
– Student Support
– Audio/Video Support
– Computer Hardware Support
– Computer Software Support
– Copier and Printer Support .
– Email Support
– Phone Support
– User Accounts
– Website Support
– General Inquiry
Information: 738-8148
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